FAQ

How do I send a quotation by email?
If you save your quotation first, then go to “View Cart” and assign the name of your  quotation then save it. After you have done this go to package booking...
Tue, 3 Jan, 2017 at 4:21 PM
Can I search for hotels by price? 
You can use the hotel filter to search by price, name of hotel, rating and location.
Tue, 3 Jan, 2017 at 4:22 PM
Can I request detailed information on the hotel? 
Underneath the hotel brief information you can click on “More Detail” it will give you  overview, photos, location and maps. You can then email these detail...
Tue, 3 Jan, 2017 at 4:27 PM
Will I have to pay charges if cancel any hotel booking?
Red Apple Travel offers three options of cancellation: 1) Free Cancellation   2) Cancellation less then 48 hours in advance of arrival, are subject to ...
Tue, 3 Jan, 2017 at 4:29 PM
What does “On request” mean? 
“On Request” means that hotel rooms/ rates are subject to availability. It may confirm or  it may not confirm.  
Tue, 3 Jan, 2017 at 4:30 PM
What does “Deal Available” mean?
This mean Red Apple Travel offering best market rates for the inventories.
Tue, 3 Jan, 2017 at 4:34 PM
Can I amend bookings online?
Once vouchered, you cannot amend booking details.
Tue, 3 Jan, 2017 at 4:35 PM
I am Cash Customer, how do I pay? 
You can pay through our bank account in Dubai (UAE) or locally. Payment details are on your invoice or online
Tue, 3 Jan, 2017 at 4:35 PM
How can I get API XML integration/ White labelling Solution? 
We can provide API/ White labeling solution to our agents. Please email support@redappletravel.com for more details    
Tue, 3 Jan, 2017 at 4:38 PM
The rates of the hotels and services get changed while process booking. Why? 
The rates in the system are dynamic, are subject to change without prior notice  
Tue, 3 Jan, 2017 at 4:43 PM